Delete Your Account

You can request permanent deletion of your Arogo Health account and the data associated with it at any time. Follow the steps below.

1. Delete from the App (Instant)

Open the Arogo app and go to Settings → Privacy & Consent → Delete Account. Confirm, and your account and all its data are deleted immediately.

Or: Request Deletion by Email

If you can no longer open the app, send an email to support@arogohealth.com from the email address registered on your account, with the subject line "Account Deletion Request". We may contact you to verify your identity before processing the request.

2. What Gets Deleted

When you delete in the app, this happens immediately. For email requests, once verified, we permanently delete your account profile (name, email address, login credentials) and all health data associated with it — uploaded reports, prescriptions, bills, and wellness logs (including any family-member entries you added) — within 30 days of your request.

3. What May Be Retained

We do not retain your health records or profile information beyond the deletion window above. Limited data may be retained only where required to comply with applicable legal, tax, or accounting obligations, and is not used for any other purpose.

4. Questions

For any questions about this process, reach out at support@arogohealth.com. See our Privacy Policy for more on how we handle your data.